FAQ

📦 ORDERING & SHIPPING

When will my order ship?
Most orders are processed within 2–4 business days. Once shipped, you’ll receive a tracking email.

How long does delivery take?
After your package ships. Delivery typically takes 5–8 business days within the United States.

Do you ship internationally?
Not yet, but we're working on it! For now, we only ship within the United States.

Can I change or cancel my order after placing it?
If your order hasn’t entered production yet, contact us as soon as possible. Once an order is printed or shipped, changes may not be possible.


🎁 FREE SHIRT OF THE MONTH & DISCOUNTS

What is the Free Shirt of the Month?
Each month, eligible customers can receive a free KNGDM Culture shirt as part of our Free Shirt of the Month offer. It’s our way of giving back to the community.

Do I need a discount code?
Nope 🙌 No code needed. Discounts are automatically applied at checkout.

How do I qualify for the Free Shirt?
Requirements may vary by month. Please review the Free Shirt of the Month page for current details and eligibility.

Can I combine discounts?
Some offers stack automatically. If a discount cannot be combined, it will be clearly shown at checkout.


👕 SIZING & FIT

How do your shirts fit?
Our shirts are true to size with a modern, comfortable fit. If you’re between sizes, we recommend sizing up.

Where can I find the size chart?
A detailed size chart is available on every product page to help you choose the best fit.


🔁 RETURNS & EXCHANGES

What is your return policy?
We offer 60-day hassle-free returns. If something's off, we've got you.

What if my item arrives damaged or incorrect?
We’ve got you 🤝
Please email us within 7 days of delivery with photos of the issue, and we’ll make it right.

Can I exchange for a different size?
If the item is unworn and unwashed, we may be able to help with an exchange. Contact us within 7 days of delivery.


🚚 ORDER ISSUES & ADDRESSES

I entered the wrong shipping address, what should I do?
Contact us immediately. If your order hasn’t shipped yet, we’ll do our best to update it.

My order says delivered but I didn’t receive it.
Please check with neighbors or your local carrier first. If it’s still missing, reach out and we’ll help investigate.


✝️ ABOUT KNGDM CULTURE

What does KNGDM Culture mean?
KNGDM Culture is more than clothing, it’s a movement.
We exist to help people wear the culture and live the Kingdom, boldly representing faith, purpose, and identity in everyday life.

Are your products ethically made?
Yes. We prioritize quality, ethical production, and designs that spark conversation and meaning.


📧 CONTACT & SUPPORT

Still have questions?
We’re happy to help 😊
Email us at: support@kngdmculture.com

Our team typically responds within 24–48 business hours.